Privacy Policy
Welcome to The Independent Label Privacy Policy! Independent Label (“we,” “our,” “us,” or “Independent Label”) respects the privacy of its users and is fully committed to protecting their personal data and using it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you—or that you provide to us—in connection with your use of our website (www.theindependentlabel.com), our mobile apps, and our print-on-demand services (collectively, “Services”). By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.
This website, https://thedocumentary3.com/, is operated by Independent Label, a company under the umbrella of INDEPENDENT LABEL GROUP HOLDINGS LTD, Company number 15959938. By using the Services and joining our mailing list, you consent to Independent Label and any affiliated companies within this group using your personal details for marketing and service communications. If you are under the age of 16, please do not use our Services. If you are under the age of 16 and have used our Services, please contact us at privacy@theindependentlabel.com so that we may delete your personal information.
If you use our Services solely for personal use, you are considered a “User,” and we are the data controller under the General Data Protection Regulation (“GDPR”). If you use our Services to execute orders and deliver products to third parties, you are considered a “Merchant.” Where we fulfill orders on behalf of a Merchant, we act as a data processor. While our Services may link to other websites or services, we are not responsible for the privacy practices of these external sites and encourage you to carefully read their privacy statements.
For inquiries about your personal data or this Privacy Policy, please contact us at privacy@theindependentlabel.com.
1. Information We Collect
1.1 Information Collected About Users and Merchants
To fulfill our contract with you and provide, maintain, and improve our products and Services, we may collect the following personal data:
- Name;
- Company name;
- Shipping information;
- Email address and phone number;
- Payment and billing information (e.g., first and last digits of your payment card);
- Order handling information.
If you consented to receive newsletters or other promotional materials, we process your email address to send these materials. You may unsubscribe at any time using the unsubscribe link in our emails or updating your settings in your account on The Independent Label. For Merchants, we do not directly market our Services to your customers.
When you browse our store, we automatically collect your IP address to help us understand your browser and operating system. We may also use cookies and similar technologies to collect data, including your device details, preferences, interactions with our website, and other analytical data to improve our Services. For more on our cookie usage, see our Cookie Policy below.
1.2 Information Collected About Our Merchant’s Customers
Where we act on a Merchant’s behalf, we collect customer data, such as personal details in print content, shipping addresses, and any data revealed in the use of Independent Label’s services. If you are a customer of a Merchant, please refer to their privacy policy.
2. Sharing Personal Data with Third Parties
To provide our Services, we work with third parties who help with hosting, security, payment processing, communication, marketing, and analytics. These parties comply with applicable data protection laws. In certain circumstances, we may also share data to comply with legal requirements, protect our rights, or facilitate business transactions.
3. Retention Periods
We retain your personal data as long as you have an account with us or as needed for legal and operational purposes. If you unsubscribe from marketing communications, we will stop processing your data for these purposes.
4. Data Subject Rights
If you are in the EEA or the UK, you have rights to access, correct, amend, delete, or restrict your personal data. If you are a Merchant customer, please contact the Merchant directly.
5. Information Security
We use appropriate measures to protect your data. We encourage you to protect your information online by setting strong passwords and signing out after your sessions.
6. International Transfers of Data
Your data may be accessed by our affiliates in the U.S., the EU, and other locations as necessary to provide Services. We take necessary steps to ensure adequate protection of your information during these transfers.
7. California Privacy Rights
California residents have rights under the California Consumer Privacy Act (CCPA) to request information about how we collect, use, disclose, and sell personal information. You also have the right to delete your data and to opt out of the sale of your personal information. Please contact privacy@theindependentlabel.com for assistance.
8. Privacy Shield Notice
The Independent Label complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks regarding data transferred from the EU, UK, and Switzerland to the U.S. For complaints regarding our Privacy Shield policy, contact privacy@theindependentlabel.com.
9. Privacy Policy Changes
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page, so please check back regularly.
10. Age of Consent
By using this site, you confirm you are the age of majority in your state or province.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device that help websites remember user preferences and actions.
2. Types of Cookies We Use
- Mandatory Cookies: Essential for website functionality.
- Analytical Cookies: Track interactions for site improvement.
- Marketing Cookies: Help us display relevant ads to users.
- Third-Party Cookies: Used by services like Google Analytics to improve site usability.
3. How to Control Cookies
You can manage cookie settings in your browser and use tools like Google Analytics opt-out for more control over your data.
4. Cookie Policy Changes
Any changes to this Cookie Policy will be posted on our website.
5. Contact Information
For questions, contact us at privacy@theindependentlabel.com.